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coastermug | 1 year ago

My local library inherited the staff from other libraries that closed well over ten years ago. This means they have a constant staff of circa 5 people, meanwhile they do no real outreach into the community nor are they friendly, and I am fairly certain they get fewer than 10 people through their doors each day. I believe that libraries are an essential public resource, but I don't think it’s productive to have resources that are essentially beyond scrutiny as that in turn leads to a very poor service.

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matwood|1 year ago

Libraries end up being fairly local, so local leadership matters. There are some amazing library systems in the US, and some that are terrible like you describe.