[gohwell]

I’ve worked at a few firms and never heard of an IT budget for f-ups. Sounds like a toxic work environment.

[davidmr]

Same. That sounds like a way to make that relationship between front office and back office as toxic and unproductive as possible.

[hawk_]

Depends on how it's set up. You take a chunk of profits as well if things go well.

[resonious]

It's just business, no? Would you rather trade with a service that's liable for their mistakes or one that isn't?