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throwawaynorway | 1 year ago

…and help the customer reconnect all devices on the WiFi?

discuss

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SahAssar|1 year ago

Yes. It would be the same as resetting your email password and needing to login again on your devices.

If a password is so precious that you share it plaintext with third parties it is a bad usecase for a password.

arsome|1 year ago

The level of effort and obviousness of an email reset is nothing compared to helping someone figure out how to reconfigure every smart device ever made.

RedShift1|1 year ago

Tell me you've never done help desk work without telling me you've never done help desk work.

PhilipRoman|1 year ago

They can change it back after logging in if they insist.

novok|1 year ago

they forgot the password, so they can't