[bbg2401]

How is that an acceptable proposal? I use Fly, but the policy to communicate with customers only via public forum is a disaster.

[tptacek]

That's not a decision we made. Anyways: I really don't think we have much more to say without this person's consent to proceed, beyond what was already said: we do not have a system that automatically deletes flagged accounts, and this was not an error.

(What you're describing as our policy is certainly not our policy; these are extraordinarily distinctive circumstances.)