[cupantae]

I’ve supported enterprise software for various big companies and I can tell you that most decision makers for DCs agree with this sentiment.

EMC had a system called Target Code which was typically the last patch in the second-last family. But only after it had been in use for some months and/or percentage of customer install base. It was common sense and customers loved it. You don’t want your storage to go down for unexpected changes.

Dell tried to change that to “latest is target” and customers weren’t convinced. Account managers sheepishly carried on an imitation of the old better system. Somehow from a PR point of view, it’s easier to cause new problems than let the known ones occur.