Taco Bell is going all in on artificial intelligence

[omoikane]

The article's title is "Taco Bell Is Adding AI Ordering at Hundreds of US Drive-Thrus", which seems less hyped than the current title makes it out to be.

But maybe thanks to "AI", Taco Bell stock (NYSE:YUM) has gone up slightly. This reminds me of few years ago where a company can just add "Blockchain" to their name and watch their stock go up:

https://news.ycombinator.com/item?id=15979024

[jfengel]

Mickey D's failed with it:

https://www.cbsnews.com/news/mcdonalds-ends-ai-drive-thru-or...

Which kinda surprises me. It's a very constrained domain, where it should be possible to make really good guesses. Or at least, no worse than a human being.

And if it has to call in a human being every so often, it's still cheaper than dedicating a full-time employee to the job. It can be shared with whoever is handing the food out the window.

I guess it's just not ready for prime time, but I'd be surprised if it takes that much longer.

[cs702]

I expect kids will figure how to inject prompts into Taco Bell's order-taking LLM in no time.

[kjs3]

"What am I going to do with 2500 burritos?".

[benbristow]

I would hope AI would advise me to avoid Taco Bell. At least the UK franchises, it's god awful.

[add-sub-mul-div]

In the US it was once a decent cheap guilty pleasure, but over the last decade the quality has gone down and the price has gone up (not just from inflation but relative to higher tier food) so I can't understand why it's still around.

[JohnFen]

It's god awful in the US, too.

[FounderBurr]

Taco Bell here gets orders wrong about 95% of the time. How is anyone still giving them money?