This severely limits the usefulness of a product like this.
Core aspects of the product like workflows and task management should not be tied to a chat vendor in my opinion, and would make me extremely nervous as a potential buyer due to your complete dependence on what SF does with Slack.
I’ve also worked places that strongly dislike Slack and won’t touch it since it was acquired by Salesforce. Ironically, your product would cause Shadow IT deployments (of Slack) in such environments.
Sharing these concerns because I think the product is a really useful concept, but your roadmap for these core functions would mean the difference between considering and completely passing over AccessOwl, i.e. for some subset of potential customers, the hard dependency on Slack is a complete blocker.
Depending on the point of view it can also be a strength. Actually many of our customers like that we're in Slack because their people are already there:
- no login required to request an access
- they don't need to "learn a new application"
So for end users that's great. There is still a web app for admins with more details.
But I can see where you're coming from. We plan to offer an alternative to Slack to be independent if the customers want that.
haswell|1 year ago
Core aspects of the product like workflows and task management should not be tied to a chat vendor in my opinion, and would make me extremely nervous as a potential buyer due to your complete dependence on what SF does with Slack.
I’ve also worked places that strongly dislike Slack and won’t touch it since it was acquired by Salesforce. Ironically, your product would cause Shadow IT deployments (of Slack) in such environments.
Sharing these concerns because I think the product is a really useful concept, but your roadmap for these core functions would mean the difference between considering and completely passing over AccessOwl, i.e. for some subset of potential customers, the hard dependency on Slack is a complete blocker.
mathiasn|1 year ago
- no login required to request an access - they don't need to "learn a new application"
So for end users that's great. There is still a web app for admins with more details.
But I can see where you're coming from. We plan to offer an alternative to Slack to be independent if the customers want that.
akeck|1 year ago