[techsupporter]

I completely agree that the 542 needs more frequency. Sound Transit likely saw the dip from Microsoft wholeheartedly embracing work-from-home and figured they could reuse the service hours. Remember that Metro has been suffering from a bad shortage of workers (drivers, maintenance, and operations) that they've only just started to recover from. This is important because Sound Transit contracts out operation of most of its transit service to the local agencies so Metro operates the 542, 545, 550, and others.

Hopefully now that Metro hiring and training is on the upswing Sound Transit will be able to get more bus service hours.