[zeeg]

This isn't how Sentry works though.

1. You have a burst of errors - typically this happens first month when people dont understand their volume, or they had a runaway bug.

2. We rate limit/throttle you for your billing period. We also provide some tools that we'll eat various cost for periods of time (such as Inbound Filters and Spike Protection).

3. You never have to "contact sales", but you're certainly welcome to email support, and they almost always will forgive your volume.

It sounds like you want us to pick up the cost, which sure, sounds great as a customer, but we're trying to build a long term sustainable business. We can't just accept infinite data and not charge for it. All of that costs money, and while in some less common scenarios you can dedupe client side (we do), mostly they have to hit our servers, and that has a cost associated.

[PreInternet01]

It is how Sentry used to work, though, and if you want to forward me the emails proving that, just supply me with your work email.

Good to hear that things changed, though: for me, it's a bit late, but, hey, I'm not your target audience anyway.