[JoachimSchipper]

One pitfall to consider: software development is often its own culture, and nourishing and valuing (or merging!) multiple distinct cultures in a company requires real effort from leadership/management/team leads/senior ICs/...

I'm sure that e.g. truck drivers and software developers can be made into a strong team, but don't just assume that cross-culture collaboration will work "by accident"/"automatically".

[pbronez]

Concur. In house can work wonderfully, but you have to get the dev team integrated into the soul of the business… and you have to be willing to bend when they tell you the current system is insane.