[magic_man]

It doesn't matter it was 100% crowdstrikes fault. Surprised its still worth 60billion dollars.

[from-nibly]

Part of the problem is assuming you can pay a contract to shift your liability completely away.

[unyttigfjelltol]

Right, the risk structure presumably protects the vendor if just one customer sues, even if the amount of damages claimed is astronomical. Because vendors try to disclaim bet-the-company liability on a single contract.[1] The vendor's game is to make sure the rest of the customer base does not follow this example, because as noted in the linked article while vendors don't accept bet-the-company liability on each contract (or try not to), they do normally have some significant exposure measured in multiples of annual spend.

[1] https://www.gs2law.com/blog/current-trends-in-liability-limi...

[TeMPOraL]

The assumption is not only perfectly valid, it's the very reason such contracts are signed in the first place! It's what companies want to buy, and it's what IT security companies exist to sell.

[iwontberude]

Well if MSFT knew how to write MSAs Crowdstrike would have become property of Microsoft.

[pknomad]

Yes and no.

Crowdstrike was the executioner of this epic fail for sure but their archaic infra practices made it even worse. Both Crowdstrike and Microsoft CEOs reached out only to be rebuffed by Delta's own. If I was the CEO - I'd accept any help I can get while you have the benefit of the public opinion.

/tin-foil-hat-on Flat out refusal for help makes me think there are other skeletons in the closet that makes Delta look even worse /tin-foil-hat-off

[JumpCrisscross]

> I was the CEO - I'd accept any help I can get while you have the benefit of the public opinion

I’d reserve judgement. Delta may have been cautious about giving the arsonists a wider remit.

[evilduck]

If you held the view that CrowdStrike and Microsoft were inherently to blame for the problem why would you trust them to meaningfully help? At best they're only capable of getting you right back into the same position that left you vulnerable to begin with.