[msnkarthik]

Thanks for sharing those tools! They definitely cover a lot of ground for tracking and analyzing user behavior. I'm curious—how do you balance between PLG and SLG motions when it comes to choosing the right metrics? Do you find that certain tools work better for one approach over the other?

Do you follow the inbound-led outbound approach suggested by RB2B - reason why I'm asking is we did a powerful integration with RB2B + Zipy - to get linkedins/emails of website visitors into slack, and also map them with the visitor user sessions. Been one of the greatest integrations till date - immense insights.