[matrix_overload]

Well, if you are annoyed by a particular maintenance task related to your business, find a way to automate it!

In this case, you could create examples for your API in common programming languages, publish them on the product website, and even implement an automatic test that would verify that your last commit didn't break them. So, most of the non-programmer inquiries can be answered with a simple link to the examples page for the language they want.

As a bonus point, you will get some organic search traffic when people search for <what your API is doing> in <language name>.

[mrbombastic]

Funnily enough an llm is pretty good at categorizing and prioritizing support requests.