You're not charging enough, you need to weed out the poor losers. Sad (and maybe rude) but true. The more you charge, your customer base will shrink, but the quality of customers will increase exponentially.
Would love to know from OP and others why this isn't the most sound advice.
I worked for a very small online retail company recently (I know it's not exactly the same but in the same vein) and raising the price for $18—$40 items by $5 had zero affect on the number of people placing (sales weren't amazing but not bad).
But ya, in the first line you say you made $15k over....... FOUR YEARS? Obviously that's a bunch for some people, but certainly not MOST people in tech?? You could have made much more and had a lot more fun bartending or even being a barista.
Having read the whole post... keep it up! Just raise your prices by... like, a LOT! Like, a lot a lot!
This is actually good advice, someone who pays a lot of money for a service will have high expectations but they will also be vested in getting things working.
I don't know the original attribution but it's something along the lines of "don't be afraid to fire unprofitable customers." If you have a customer who is drowning you in support tickets, and just not "getting it," politely tell them "sorry it's not working out" give them a refund and cut them off.
sodapopcan|1 year ago
I worked for a very small online retail company recently (I know it's not exactly the same but in the same vein) and raising the price for $18—$40 items by $5 had zero affect on the number of people placing (sales weren't amazing but not bad).
But ya, in the first line you say you made $15k over....... FOUR YEARS? Obviously that's a bunch for some people, but certainly not MOST people in tech?? You could have made much more and had a lot more fun bartending or even being a barista.
Having read the whole post... keep it up! Just raise your prices by... like, a LOT! Like, a lot a lot!
SoftTalker|1 year ago
I don't know the original attribution but it's something along the lines of "don't be afraid to fire unprofitable customers." If you have a customer who is drowning you in support tickets, and just not "getting it," politely tell them "sorry it's not working out" give them a refund and cut them off.