Probably a lot of that is to do with the short-term profit mindset. There is tons of software that is far from optimal, breaks frequently and has a massive impact on human lives (think: medical record systems, mainframes at banks, etc.). None of it is sexy, none of it is something you can knock up a PoC for in a month, and none of it is getting the funding to fix it (instead funding is going to teams of outsourced consultants who overpromise and just increase their budgets year on year). Gen AI won't make this better I think.
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