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Ask HN: How's Your Cloudflare Experience?

5 points| colinramsay | 1 year ago

I've got a Cloudflare support ticket that's been open since 8th August relating to R2, and it seems others may have a similar issue:

https://community.cloudflare.com/t/r2-intermittent-500-errors-on-put/485134

This is one of two CF services we use, and I'm wondering how people feel about CF and its support these days?

5 comments

jgrahamc|1 year ago

You can email me (jgc@cloudflare) with the ticket number and I'll take a look.

re-thc|1 year ago

You might have more luck asking on discord: https://discord.com/invite/cloudflaredev

With the way Cloudflare works I'd say R2 is still a relatively young product and hasn't been heavily battle tested.

There are a lot of stable and working products.

And to support, well don't depend on it! If it works it works.

I wasn't aware they had a Discord, so that's in addition to "real" support and community support forums? Seems like a crazy way to approach things.