[landedgentry]

I have had enough problems with USPS, both sending and receiving, that I no longer rely on them, and I'm just an average person who doesn't use USPS much. Whether it's first-class, certified mail, or priority mail with tracking–they all get lost at higher than acceptable rates. (Maybe domestic registered mail is the last reliable option.)

When a mail piece gets stuck or lost, there's no way to get help. USPS staff is generally unhelpful. It's a disaster.