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willthames | 1 year ago

Perhaps more accurate is that there is no one root cause, but a bunch of contributing factors.

I had a quick search to find my favourite article on this one, it might be https://willgallego.com/2018/04/02/no-seriously-root-cause-i... as it demolishes Five Whys but https://www.kitchensoap.com/2012/02/10/each-necessary-but-on... is a classic

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Seattle3503|1 year ago

Is this similar to what Sidney Dekker says in Drift Into Failure. That any "root cause" is more likely a narrative tool than a reflection of objective reality in a sufficiently complex system.