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siskiyou | 1 year ago

Just adding a little bit of context about AT&T: I collect used cell phones, erase them, unlock when possible, and distribute them to unhoused people through several local food shelves, which allows those people to access benefits, housing, health care, jobs, etc which would otherwise be out of reach. With AT&T I can go to their website and unlock an old phone in minutes, allowing them to use a no-cost carrier like QLink Wireless. With T-Mobile or Consumer Cellular (or many others) they just give you the finger. The phone could be e-waste for all they care.

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zrobotics|1 year ago

Slightly OT, but as someone who escaped poverty this is the type of volunteering that is super helpful and makes a huge difference. A quick Google search doesn't turn up anything like this in my local area, do you have any pointers on starting/finding a program like this to contribute to?

I really what you are doing, I have been looking for a way to give back now that I am in a financially secure position and that sounds more impactful than just giving money. If you would prefer, I can be contacted at my username at google's email service.

siskiyou|1 year ago

I stumbled into this because I volunteer at three food shelves around Burlington, Vermont doing food distribution. At the largest one there is a day shelter with outreach workers and a kitchen serving hot meals. I gave a few phones to the outreach workers that I got from family members, and found that there was high demand so I just started posting on community forums asking people for their old phones. In a few cases I have replaced batteries or screens but if the phone is usable I distribute it as-is after erasing it and applying any software updates. I buy cables and chargers in bulk so I can deliver a complete kit. Almost all the work is sitting down with the donor and erasing it.

barbazoo|1 year ago

Many charities are very happy with money btw, our local food bank prefers it and cites a 3x factor in “value” compared to food donations due to discount s they get when buying bulk.

Just saying, don’t feel bad for “just” giving money.

theonlyklas|1 year ago

I would begin with contacting an appropriate state department that helps those people and seeing if they know of any similar organizations, or if they provide grants for non-profit organizations that can assist people in poverty that way. California had quite a bit of money allocated for that, which led to some abuse of the system by a few of them.

darby_nine|1 year ago

This might be the first positive thing I've ever heard someone say about at&t. Mad props for distributing phones though! If you wrote up even a brief guide as to how to do this and common pitfalls I'd do the same in my area.

Plasmoid|1 year ago

T-mobile refused to unlock a phone I bought. A complaint to the FCC got that fixed right away.

throwaway81523|1 year ago

There's also huge e-waste and technological regression from shutting down the 2g and 3g networks. I have several perfectly good old phones that are now useless as phones. They were better phones than current ones, because they were smaller and used much less power, through the one weird trick of not containing what we used to call workstation-class processors. I don't understand why they couldn't make the current base stations (they are SDR anyway) serve multiple standards. I had thought that was possible.

toast0|1 year ago

> I don't understand why they couldn't make the current base stations (they are SDR anyway) serve multiple standards. I had thought that was possible.

They can, but 2g and 3g are not built for sharing spectrum. They'd need to allocate a block of spectrum to each, and the minimum size blocks are too big. LTE and 5g can better share, so a block can use LTE compatible coordination with 5g for some slots and LTe for others. This should let LTE stay deployed for much longer (unless 6g can't be deployed in a compatible mode)

coolspot|1 year ago

Because radio spectrum is limited resource. They are going to reuse 2g and 3g frequencies for new protocols.

oldmanhorton|1 year ago

Is there a way to get phones to you or information about how to do this myself? I am sure I could find similar programs if I looked but it sounds interesting.

d4704|1 year ago

Would you be accepting any phone(s) if shipped to you or do you have a group you would recommend that accepts shipments of phones?

Thank you!

QuizzicalCarbon|1 year ago

I’m in desperate need of a phone. My current phone has a very cracked screen and I can’t afford a replacement.

acdha|1 year ago

How do they distinguish you from a phone thief? Is there some kind of check with the previous owner?

lolinder|1 year ago

Locking the phone to a carrier is not an anti-theft mechanism. They're available in abundance on the used market with no special protections of any kind from the carriers, the only difference is that they sell for a fraction of the cost because you're locked in to the single carrier.

Maybe you're thinking of the locking mechanisms built in to Android and iOS?

siskiyou|1 year ago

None of the carriers care if the phone is stolen, unless it's reported as stolen. They only care if it stays on their network. As a practical matter I have to work with the phone's previous owner to erase it (eg, an Apple phone that's been associated with an iCloud account, or a Samsung phone associated with a Samsung account). The carrier lock only matters after I've gone to the trouble of erasing it since I won't distribute a phone that hasn't been erased.

underlipton|1 year ago

I imagine the phone's previous account having removed the device/cancelled service without filing any sort of loss/theft claim would help. And then a red flag would be the unlock call coming before the previous account adds a replacement phone/cancels service.

totetsu|1 year ago

At least on the 4g days there was such a thing as a lost and stolen device database that was shared between providers. When the phone presents its IMEI to the network the process that checkes it’s subscriber status also checks if it’s IMEI is on that block list.

pessimizer|1 year ago

Unlocking from being bound to a cellular network.

ranger_danger|1 year ago

In general they can't. They would only know if the IMEI came up as stolen in their database if it was reported.

adrr|1 year ago

It is carrier locked, not user locked. Just put in another sim card from that carrier.

gigatexal|1 year ago

This is such a nice thing that you’re doing! Bravo and thank you!

einpoklum|1 year ago

Upvoted in recognition of your activity, while "downvoting" the reality you report.

I should also mention that - while not directly accessible to homeless people - today it is quite easy to obtain new Smartphones, probably in bulk, which are quite usable with new version of Android and new apps, albeit not the most snappy, for something like 50 USD apiece (I just searched on AliBaba for example). I know such things can be quite legit technically, since I bought a a 75 USD smartphone individually, 10 years ago; and though it sometimes struggled a bit, it worked just fined. Only stopped using it because I was mugged, which was funny because the guy who took my phone was probably not happy he lifted something this cheap :-)

Anyway, that's an optional for buttressing your collection of used smartphones, to distribute.

Narkov|1 year ago

How can I financially support you?