Either way... it's a mess. They added hourly billing for dedicated servers six months ago, there's not much excuse for still having contradictory information hanging around.
Yes, the GEX130 has a *one-time* setup fee. And yes, it is possible to cancel it on an hourly basis in most situations. For example, if you only had it for 3 days of a billing period, you would pay the hourly rate. We are currently in the process of updating our billing systems. There are a few situations where the 30 day to the end of the month policy still applies. For most situations the current cancellation process is more generous and flexible for the customer. And for the rest, it has stayed the same. If customers want to stop paying for a server, they need to cancel it.
We have a number of products that do not include setup fees, including our Server Auction dedicated servers and our cloud servers.
reitzensteinm|1 year ago
Either way... it's a mess. They added hourly billing for dedicated servers six months ago, there's not much excuse for still having contradictory information hanging around.
Hetzner_OL|1 year ago
lnxg33k1|1 year ago
kirab|1 year ago