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infomaniac | 1 year ago

Worked for an eCom store for 3 years, was on-call 24/7 for most of it due to understaffing. In this context, every second of downtime was actual money being lost. CEO drilled in the gravity of each outage.

Took me a good few months after changing jobs to not get crazy anxiety every time my phone rang.

After working in a much healthier on-call setup later in my career supporting a large SaaS, I actually really like it. High stakes produce quick learnings.

Not for everyone, but everyone should try it (and be compensated FFS).

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xtracto|1 year ago

That sucks: CEO knew the gravity of money being lost but couldn't hire 3 people to cover a 12/12 shift?

topaztee|1 year ago

would you atleast be compensated for those on-call shifts?