[addled]

An additional option to consider is to file a complaint with the Better Business Bureau.

I had an issue with my wireless carrier repeatedly refusing to issue credit for a months-long ongoing problem on their end.

Within 2 days in filing a BBB complaint, I had a rep from the company asking how much I thought seemed fair and if I wanted a bill credit or a check.

[slimsag]

The attorney general’s office consumer protection division in your state does what most people think the BBB does.

BBB is just a review website. Like Yelp.

Filing a complaint with BBB is like saying 'I left a bad Yelp review' ... useful, maybe.. if the company cares..