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simonhfrost | 1 year ago

Lock in is definitely a valid concern, I emailed customer support and they replied with this:

Certainly understandable to worry about lock-in! We do try and make data exports as easy as possible. You can use our Backend API directly to retrieve all data for your users except for passwords: https://clerk.com/docs/reference/backend-api/tag/Users#opera...

If you need encrypted passwords in the export, you can contact our support team who will verify your account and provide a link from within your Clerk Dashboard to download the complete export directly.

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jenius|1 year ago

Head of support at Clerk here, can confirm this is accurate. We're right at the finish line with a project that will give you a secure export of your full user data through the dashboard without needing to email support as well.

We are very committed internally to making sure that folks using Clerk are doing so because they want to be, not because we have made it difficult to leave.

simonhfrost|1 year ago

Amazing initiative! After hearing this I'm definitely keen to try out Clerk for my next project

mooreds|1 year ago

This is great! I have looked at a lot of the vendors for my day job and it seems most everyone gives out password hashes.

The two most popular ones that don't (just to name and shame):

Amazon Cognito

Microsoft Entra ID (used to be Azure AD)

They really should (though gating behind support makes sense--hashes are sensitive).

aprdm|1 year ago

What's the use case for the encrypted passwords out of curiosity ?