[trabant00]

I myself was wrongly banned more than once by automated systems. Google even identified gmail pulling email over pop3 from another gmail account as an attack! Hilariously bad.

But think about it from the other perspective. Can they involve a human in every ban? Can they offer human support for appeals? You have nefarious actors with automated systems submitting malware and then automated appeals. How would Google or any other company cope with providing human support in every case?