[skeeterbug]

This spring our one year old de-humidifier died. The manufacturer would send you a new replacement unit, but first you had to leave a review of the new unit. After the review was submitted, they would send you an Amazon gift card with the replacement value. So the old units that died never get a 1 star, and the new units being "sold" are getting 5 stars.

I guess it is still better than most companies that will find whatever reason they can not to replace faulty equipment.

[crazygringo]

You can edit reviews on Amazon. So absolutely go through that process, and once you've spent the gift card, edit your review to 1 star and explain why. Because that's disgusting corporate behavior.