[eastendguy]

100% this. I am using the open source Ui.vision to automate some business tasks. Works well, but only 10% of the work is for automating the main workflow, 90% of the work goes into error and edge case handling (e. g. Internet down, website (to scrape data from) down, some input data has typos or the wrong date format, etc).

A human can work around all these error cases once she encounters them. Current RPA tools like Uipath or ui.vision need explicit programming for every potential situation. And I see no indication that Claude is doing any better than this.

For starters, for visual automation to work reliably the OCR quality needs to improve further and be 100% reliable. Even in that very basic "AI" area, Claude, ChatGPT, Gemini are good, but not good enough yet.