I saw a good documentary on this but I don't remember the name. Someone that does can post it but it started in the 70s when it got bought out by a profit focused company that already had a negative reputation for quality control. Then began the outsourcing and profit only focused management. The engineering pride was replaced by greed (profit motive). This does seem to be the natural course of events though as the founders leave and the company grows beyond it's original "mission". Too me this sounds like the tech oriented "enshitification"; let me know if I'm wrong (after learning that new "term", I see it everywhere). I believe most of this was already said, but it's a good documentary.
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