[laserDinosaur]

I once heard someone say a phrase which feels relevant to this article:

"If you know nothing of what they are doing, you suspect them of doing nothing".

I've used this sentence to catch myself over the years where I've been quick to judge someone as doing nothing at their job or day-to-day, and then used it as motivation to (if possible) learn about what their days actually look like. I'm almost always finding out I just didn't know enough about what they did.

As the article points out, this goes the other way too. It doesn't matter how good you are at your job if nobody at a decision making level understands what you are doing.