[RollAHardSix]

My girlfriend owns one so to share our experience, the cybertruck is an unreliable POS. She's had it three, four months now & we have had it in the shop for suspension repair, an ECU computer which fried itself at a charging station (2k), a coolant leak part replacement from the cyberbeast rear engine (1400), the passenger window falling inside the door after the wire used in the gear window retraction snapped or tangled in the gears (450). We have gone through something like 8-10 tires and rims because they can't handle a pothole, or slice themselves after some tech put the wheel cover on wrong (tried leaving it off but a tire caught debris and was punctured that way too).

She had about two or three tires slashed or had the air nozzle cut off and sentry mode didn't catch anything except the back of the persons head. The self-driving jerked itself into a barricade on the interstate when someone cut her off, she wasn't able to stop it from doing so fast enough, it was all just faster then her reaction time (thankfully the other driver admitted fault but if they had contested I wouldn't put my faith in self-driving laws to side on a drivers side in a dispute). We have put roughly 10k into this truck for service.

We bought the truck because she lives in the mountains, she drives 200 miles a day for work if not more 5 days a week (regularly up at 4am on the road at 6am and home around 7pm - 9pm depending), and its probably the biggest purchase regret of our lives.

She needed a vehicle and I just spent 15k on a used RAV, we made the decision for her to get the truck because self-driving sounded very exciting (its all 'corporate puffery' now though), and her being in the mountains left us looking at roughly 80k vehicles anyway so we figured let's take a chance on the truck and self-driving. I mean most cars you get a good five years out them anyway right? Turns out that paint it black tesla ad was even faked, and my personal opinion is Tesla used the reservations to get this news piece.

I truly don't see the cybertruck as being desirable for the average American, I believe it's a novelty which will die once Teslas early adopter advantage for self-driving dies up. I believe it should. We are currently looking to buy her a 8k commuter beater for local 60 - 120 mile work days and using the cybertruck just for the work out of state. We'd sell the truck but its depreciated so much and she still travels out of state once or twice a month minimum and all over the place once there so we still want something electric for those trips. We would sell it if I had about another 50k in the bank to be comfortable with taking the quick loss from doing so, we still might once the relatives house sells. Don't buy Tesla, that's my advice. We never will again.

[binoct]

I’m genuinely curious, on a 4-month old vehicle, why weren’t the three specific repairs and costs you list be covered under warranty?

[otterley]

I'm guessing they were covered under warranty, but the cash-equivalent costs were listed.

I think the bigger problem here is the inconvenience. You don't get much value out of the thing you purchased if it's in the shop most of the time. Plus you have to take time out of your day to bring it to the shop (if it's even possible) or wait for a tow truck to come get you if the vehicle is immobile or unsafe to drive, and then find a way to get home.

Warranties pay for parts and labor, but they don't cover incidental expenses, or more importantly, your time.

[stonethrowaway]

A handful of us are wondering the same thing.

[danielscrubs]

Isn't that like asking if Boeings flights aren't covered by life insurance?

Car insurance companies know the costs, and they have open listings of the car brands. They have literally all incentives in play to stay truthful. Compared to whatever PR we are force-fed a jour.

[anonfordays]

All of the aforementioned things are 100% covered by warranty. The GPs comment is entirely made up, LARPing for internet points.

[thebruce87m]

> She had about two or three tires slashed or had the air nozzle cut off and sentry mode didn't catch anything except the back of the persons head.

Who is doing this? Anti-Musk people? Anti-EV people? I’m not from the US so I’m not familiar with the politics.

[GenerWork]

I'm betting it's anti-Musk people or depending on where OP lives, perhaps an area that's gentrifying and is filled with people who dislike said gentrification.

[RollAHardSix]

Emotionally unstable people. She was at a bloody hospital out of state and someone slashed her tires in the garage there. We can't speak to their motives but angry at musk or angry at the appearance of wealth wouldn't be too big of a hypothesis.

[specialist]

If your state has "lemon laws", maybe you can get some help. https://www.atg.wa.gov/general-lemon-law TLDR: recourse when mfg sells a defective, unsafe, or both, vehicle.

Not that this helps you...

IMHO, current CyberTruck is in the alpha testing phase. It has multiple disruptive innovations. Tesla wisely chose the relatively low volume CyberTruck to mitigate risk.

I'm concerned (but not surprised) Tesla is aggressively ramping up production.

Esthetics aside, CyberTruck has so many exciting, long overdue technology innovations. Better gigacasting, modular etherloop (replacing CAN bus), switch to 48v, drive by wire, no rear view mirror, etc.

(I think the stainless steel exterior will prove to be a mistake. Mostly for safety reasons.)

[toast0]

I would definitely suggest at least getting a consult from a lemon law lawyer if it's been in the shop this much. Especially if you also have buyer's remorse.

See what needs to happen to qualify, document what's already happened, and get an idea of the process and recent interactions between your lawyer and the specific manufacturer.

I had a probable lemon on a new model that I didn't do that for because we liked it despite its faults, and some of the early problems reasserted themselves before (after warranty) engine problems led me to get rid of it. I regret not pursuing a lemon law return and replacing it with a later in production model. Might have still ran into early engine troubles, but they probably figured out how to apply paint in the meantime.

[RollAHardSix]

VA so unfortunately we it requires contiguous time in the shop. Very much appreciate the input though, I know other owners in other states have pushed back with the lemon law.

[left-struck]

> I mean most cars you get a good five years out them anyway right?

Uhh no? You should absolutely expect a good vehicle, hell most vehicles, to exceed 10 years without serious failures. Many vehicles come with 7 year warranties on manufacturing defects… It sounds like you need to take better care of your vehicles or buy better vehicles. I did notice that you said she drives 200 miles a day and that will certainly contribute but if you take care of it, most cars would probably do that for 10 years assuming it’s mostly cruising. Either way that statement of 5 years is nuts. I bought a 5 year old car with 80,000km on it and it was in damn near new condition!

I’ve owned 6 vehicles, including one motorcycle, none of them from brand new mind you, and all of them were still reliable after their 10th year lol. Currently I have a 5 year old car which you can’t tell apart from the brand new 2024 models because it has no wear and the model hasn’t had a face lift, and I have a 35 year old ute (truck)… 5 years is nothing. I think the average age of cars on the road would be older than 5 years

[RollAHardSix]

Certainly correct. My old Prius made it like 14 years so yes. vehicles should be looking at ten years, I just threw out five years out of irritation or even a worst case scenario. I just meant our absolute minimum expectations were fove years.

[RaftPeople]

> hell most vehicles, to exceed 10 years without serious failures.

I do that with cars, usually 10 to 15 years (camaro-15, ford exploder-12, wife's chrysler sebring-14 (which was surprisingly problem free considering chryslers quality stats)).

One of my friends loves to get new ones every few years, but I'm more focused on the cost.

[rangestransform]

early production models of any tesla are generally garbage quality, remember the constant issues with S/X panel gaps, model 3 panel gaps, home depot plastic in the model y, etc.

[wg0]

Someone commented on some forum:

"People buying a car with a lifespan of their smartphone batteries is beyond me."

[rogerrogerr]

This isn’t even close to true, fwiw. You can easily find stats on EV batteries. There are early Teslas out there with 200k+ miles after 10+ years with minimal degradation.

[joenot443]

Hmm, that'd be a funny comment if it were close to realistic, but unfortunately it's not. No upboat from me, I'm afraid.

[thedrbrian]

Why is she driving two hundred miles a day for work for?