(no title)
dan-0 | 1 year ago
As touch screens for applications started to become common, this naturally filtered into tactical and service work fields. There is an advantage in this as it allows a more compact interface that can change more easily based on what the user needs. However the down side is, in harsh fast paced environments where the user may be moving quickly and sweating, it's much harder to register intended user feedback to the interface.
The problem is not just if touch screens should be used, but also how they should be implemented. Especially on the side of general consumer electronics, like mobile phones, iOS and Android have built in interfaces for accessibility. In some cases you can get built in accessibility out of the box with very little effort, but the reality is, it takes a decent effort in most cases to get it right and users who need this behavior are not a heavy majority. This results in a deprioritization of accessibility in many mobile applications.
This gets much worse with more hardware centric devices like thermostats, ovens, refrigerators, etc which have a higher tendency to have user interfaces developed in house and lacking any accessibility. Compounding this problem, with the popularity of touch screen interfaces, and post COVID supply chain problems, many users who needed accessible functionally were (maybe still are) left without many options, likely either having to pay a heavy premium for something with usable accessibility features, but probably more realistically, just taking what they can get.
Modern technology makes accessibility easier than ever now, and enables accessibility in places that didn't previously exist, but the lack of willingness to implement accessible features on the part of some corporations is not just providing terrible accessibility, it's taking accessibility away from places where it previously existed.
Yeul|1 year ago
I'm not at all opposed to technology but it should be superior to what it replaces.