I vividly remember a discussion with designer colleague in the early 2010s that used to work at BMW. They convinced me that touch buttons in car were awful.
I always like the centre console round knob in BMW, Audi and Mercedes. Clicky wheel type of haptic feedback and some buttons around it. They worked intuitively for me and you could pair them with a touch screen.
I think a big issue with having a touch screen AND physical buttons is that it requires a lot more coordination between the teams to make it work well.
seb1204|1 year ago