[csswizardry]

I vividly remember this happening. Firstly, because I was an affected customer and I had to cancel all of my debit/credit cards days before a two-week work trip to SF, but secondly…

I was approached by BA to tender for a web performance project. I was excited because, at the time, I had Gold status with BA and I used the site on a weekly basis—I knew exactly where and why it was slow simply through using it so much!

The RFP deadline was short—really short. So, I spent the bulk of a vacation in Croatia writing up my proposal. When I was meant to be lounging by the pool or chugging Malvasia, I was buried in my laptop putting together my pitch. I got it done in time, fired it over, only to be told ‘we are focusing on web security now; this project is on hold’. Then, a few days later, the news broke.