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JimA | 1 year ago
I also at first didn't notice there is action needed to choose between uploading a Loan Estimate vs Closing Disclosure. It doesn't seem insurmountable to have the site automatically figure out the difference between those two.
aaln|1 year ago
There are many reasons the document will fail processing, it's usually because the wrong document type was selected or the original pdf from the lender has been modified. Sometimes, users upload a document they received which is just random text in a pdf they received as a pre-offer from a mortgage broker or lender.