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ctvo | 1 year ago

It’s insane the excuses being made here for Netflix’s apparently unique circumstances.

They failed. Full stop. There is no valid technical reason they couldn’t have had a smooth experience. There are numerous people with experience building these systems they could have hired and listened to. It isn’t a novel problem.

Here are the other companies that are peers that livestream just fine, ignoring traditional broadcasters:

- Google (YouTube live), millions of concurrent viewers

- Amazon (Thursday Night Football, Twitch), millions of concurrent viewers

- Apple (MLS)

NBC live streamed the Olympics in the US for tens of millions.

discuss

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freefaler|1 year ago

As a cofounder of a CDN company that pushed a lot of traffic, the problem with live streaming is that you need to propagate peak viewership trough a loooot of different providers. The peering/connectivity deals are usually not structured for peak capacity that is many times over the normal 95th percentile. You can provision more connectivity, but you don't know how many will want to see the event. Also, live events can be trickier than stored files, because you can't offload to the edges beforehand to warm up the caches.

So Netflix had 2 factors outside of their control

- unknown viewership

- unknown peak capacities outside their own networks

Both are solvable, but if you serve "saved" content you optimize for different use case than live streaming.

toast0|1 year ago

I don't disagree that Netflix could have / should have done better. But everybody screws these things up. Even broadcast TV screws these things up.

Live events are difficult.

I'll also add on, that the other things you've listed are generally multiple simultaneous events; when 100M people are watching the same thing at the same time, they all need a lot more bitrate at the same time when there's a smoke effect as Tyson is walking into the ring; so it gets mushy for everyone. IMHO, someone on the event production staff should have an eye for what effects won't compress well and try to steer away from those, but that might not be realistic.

I did get an audio dropout at that point that didn't self correct, which is definitely a should have done better.

I also had a couple of frames of block color content here and there in the penultimate bout. I've seen this kind of stuff on lots of hockey broadcasts (streams or ota), and I wish it wouldn't happen... I didn't notice anything like that in the main event though.

Experience would likely be worse if there were significant bandwidth constraints between Netflix and your player, of course. I'd love to see a report from Netflix about what they noticed / what they did to try to avoid those, but there's a lot outside Netflix's control there.

mfiguiere|1 year ago

The examples given here are not on the same scale. The numbers known so far:

- 120m viewers [1]

- Entire Netflix CDN Traffic grew 4x when the live stream started [2]

[1] https://www.rollingstone.com/culture/culture-news/jake-paul-...

[2] https://x.com/DougMadory/status/1857634875257294866

silisili|1 year ago

I guess one question I have is did Netflix partner with other CDNs?

Despite their already huge presence, Amazon for example has multiple CDNs involved for capacity for live events. Same for Peacock.

Thaxll|1 year ago

Netflix has 280m subscriber highly doubt half of them tuned in to watch the match, is that 130m figure official?

y-c-o-m-b|1 year ago

Amazon had their fair share of livestream failures and for notably less viewers. I don't think they deserve a spot on that list. I briefly worked in streaming media for sports and while it's not a novel problem, there are so many moving parts and points of failure that it can easily all go badly.

deanCommie|1 year ago

There is no one "Amazon" here, there are at least 3:

* Twitch: Essentially invented live streaming. Fantastic.

* Amazon Interactive Video Service [0]: Essentially "Twitch As A Service", built by Twitch engineers. Fantastic.

* Prime Video. Same exact situation as Netflix: original expertise is all in static content. Lots of growing pains with live video and poor reports. But they've figured it out: now there are regular live streams (NHL and NFL), and other channel providers do live streaming on Prime Video as a distribution platform.

[0] https://aws.amazon.com/ivs/

csallen|1 year ago

> They failed. Full stop.

It's not full stop. There are reasons why they failed, and for many it's useful and entertaining to dissect them. This is not "making excuses" and does not get in the way of you, apparently, prioritizing making a moral judgment.

mikeryan|1 year ago

The big difference of all the examples you’ve mentioned is dedicated full-time crews on the ground where the events are produced.

I’m pretty confident that when the post mortem is done the issues are going to be way closer to the broadcast truck than the user.

fredgrott|1 year ago

it could be that they made use of the same advice X followed :)