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What Is ServiceNow?

8 points| dominicwhyte | 1 year ago |fillout.com

6 comments

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rock115|1 year ago

Customization is key. Have anyone worked with ServiceNow before? What's the most interesting use case you've seen?

not_your_vase|1 year ago

I have, as a user, when I was living a previous life at different big banks (where I either scheduled deployments and downtimes, requested access to some restricted systems or created IT support tickets through Snow). I hated it more than Jira - it wasn't slow, just confusing, random, cryptic, and non-sensical.

And looking at the screenshots from the article, it looked nothing like that. Like a totally different application. I guess the banks have over customized it? (Though interestingly the Snow instances looked very similar to each other at all places where I used it)

dzonga|1 year ago

reminds me of the compound startup playbook by rippling.