[lucgray]

Yeah I mean to generalize even further, these are techniques that can apply to your direct reports, your friends, your spouse.

Giving feedback is definitely an art and a thin line between getting your point across in a clear way vs running up against ego or impatience.

If you care about your org's success it's critical to know your audience, their approach and value system, and how to tailor your message to account for what will resonate with them. It's really tough stuff.