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gwillz | 1 year ago

I work in a small team, we have ~30 active clients and other ~100 or so that are low maintenance or dormant.

We don't have an on-call rotation but I desperately want one. Because if no one is on-call - then all of us are on-call. Any one of us could be called at any time if one of our larger commerce projects falls over.

To me on-call is a necessary burden that means when I'm not on duty I am completely free to ignore my phone.

I'll certainly feel more positive about helping outside of the 9-5. I do like to be helpful, but perhaps that'll wear off like some kind of honeymoon period, juxtaposed to my current situation.

I'm always looking for more positives in such a system because I want it to work. Tuesday to Tuesday sounds great. Other comments here highlight the difference between critical fixes and patch it laters. Any other insights are welcome.

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