A system not supporting non-latin characters in personal names is pitiful, but a system telling the user that they have an invalid name is outright insulting.
While I agree with you that an error message like this should not be taken as a personal attack, it still causes a horrible user experience. It’s not like the developers of these systems had no choice in the wording of these errors: they picked the insensitive computer-says-no option, while they could have went with an apologetic “Sorry, our system does not support special characters” instead.
notanote|1 year ago
rossdavidh|1 year ago
unknown|1 year ago
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account42|1 year ago
imrejonk|1 year ago