Startup owner using AI with this need - needless to say, a real problem. I've considered DIYing an internal service for this - even if we went with you we'd probably have an intern do a quick and dirty copy, which I rarely advocate for if I can offload to SAAS. I'm sure you've put a fair bit of work into this that goes well beyond the human interaction loop, but that's really all we need. Your entry price is steep (I'm afraid to ask what an enterprise use-case looks like) and this isn't complicated to make. We don't need to productize or have all the bells and whistles - just human interaction occasionally. Any amount of competition would wipe out your pricing, so no I would not want to pay for this.
dhorthy|1 year ago
ALSO - something I think about a lot - if a all/most of the HumanLayer SaaS backend was open source, would that change your thinking?
chalkycrimp|1 year ago
edit: I want to add here that while ycomb companies like yourself may have VC backing, a lot of us don't and do consider 500+/mo. base price on a service that is operations-limited to be a lot. You need to decide who your target audience is, I may not be in that audience for your SAAS pricing. This seems like a service that a lot of people need, but it also stands out to me as a service that will be copied at an extravagantly lower price. We have truly entered software as a commodity when I, a non-AI engineer, can whip up something like this in a week using serverless infra and $0.0001/1k tokens with gpt-o mini.
davedx|1 year ago
endofreach|1 year ago
j45|1 year ago
fireflies33|1 year ago
I wasn’t sure if this would be relevant to you or useful at all, but it’s a quick solution I built for HITL workflows. Happy to hear your thoughts or if you think it’s applicable!
hv23|1 year ago
davedx|1 year ago