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chalkycrimp | 1 year ago

Startup owner using AI with this need - needless to say, a real problem. I've considered DIYing an internal service for this - even if we went with you we'd probably have an intern do a quick and dirty copy, which I rarely advocate for if I can offload to SAAS. I'm sure you've put a fair bit of work into this that goes well beyond the human interaction loop, but that's really all we need. Your entry price is steep (I'm afraid to ask what an enterprise use-case looks like) and this isn't complicated to make. We don't need to productize or have all the bells and whistles - just human interaction occasionally. Any amount of competition would wipe out your pricing, so no I would not want to pay for this.

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dhorthy|1 year ago

thanks for the validation of the problem! totally open to feedback about the solution, and totally get that you only need something simple for now. I want to point out that we do have a pay-as-you-go tier which is $20 for 200 operations, and have a handful of indie devs finding this useful for back-office style automations.

ALSO - something I think about a lot - if a all/most of the HumanLayer SaaS backend was open source, would that change your thinking?

chalkycrimp|1 year ago

My gut feeling is with where we're headed we'll clear that 200 pretty quickly in production cases, so we'd be interested in bit higher volume. Our dev efforts would probably clear that 200/mo. If the flow/backend was open-source that'd be a total game changer for us as I see it as an integral part of our product.

edit: I want to add here that while ycomb companies like yourself may have VC backing, a lot of us don't and do consider 500+/mo. base price on a service that is operations-limited to be a lot. You need to decide who your target audience is, I may not be in that audience for your SAAS pricing. This seems like a service that a lot of people need, but it also stands out to me as a service that will be copied at an extravagantly lower price. We have truly entered software as a commodity when I, a non-AI engineer, can whip up something like this in a week using serverless infra and $0.0001/1k tokens with gpt-o mini.

davedx|1 year ago

Honestly: don't spend your time on HN comments like this. Focus on customers who want to pay you for it.

endofreach|1 year ago

I have built a dumb internal service for this that i have been using for more than a year now. And just today i've thought about turning it into a simple product, as i am in need to finance the work on my actual product. Then i saw this Show HN & then your comment. Which makes me wonder: how would you use such a service "occasionally"? And what would be your pricing expectation?

j45|1 year ago

This might deserve to be the new to-do list everyone learns to build if only that there's so much to learn from trying on how to get it best.. this month or quarter.

fireflies33|1 year ago

Hey, would you be open to checking out something I hacked together on GitHub? https://github.com/adrian-kong/hitl-middleware

I wasn’t sure if this would be relevant to you or useful at all, but it’s a quick solution I built for HITL workflows. Happy to hear your thoughts or if you think it’s applicable!

hv23|1 year ago

What's an example of the use cases you're seeing with agents in your day-to-day?