[shahargl]

for small teams we mostly see workflow automation on their alerts, for bigger teams it’s also unified API for alerts from many tools and single pane of glass for alerts

[nextworddev]

ok but what problem does this solve that I can't solve with Slack notifs

[shahargl]

With slack you lose history and context. Also collaboration is harder. Also if you have some processes/workflows you want to maintain in some GitHub repo and manage as code/gitops, you can’t do it with Slack. Deduplicating alerts is also a thing. Basically it’s a different use case