[akrymski]

I may be an outlier but I don't get it - I much prefer a visual interface of Google Flights that gives me all the options. I'd hate to have to explain to a real PA all my preferences for each and every journey (every flight has a very different set of trade-offs). It's like asking a realtor to show me the 3 houses she thinks would be best for me. Thank God for technology that allows us to see all the options.

The real value is in the actual booking aspect: fill in all the forms on the airline's website and checkout for me!