[smeeeeeeeeeeeee]

Thank you so much! I appreciate the advice about the potentially over stylized product pages. If you go to the store here, you can see many full profile views of the products:

https://velofuso.com/store

You raise a ton of good points.

- It's going to ship with a full spare parts catalogue available

- Full prusa-esque upgrade paths will be made available for existing customers

- Every single part on either product can be changed off with the removal of 1-5 screws.

- The switches, cords, buttons, and (gear)motors are all standard sizes.

- and I absolutely commit to open sourcing everything if a day came where the project could not continue (I have done this for previous projects, it isn't an empty promise)

You make a good point about the burrs being a non-standard size. The thing to remember is every size of burr was once a non standard size. One of the most important parts of being a good engineer is only making something new when you can truly add value, and I think the burrs are valuable enough to have them be probably the only non-standard wear item in either machine.

[skrebbel]

Just to chip in with the drive-by website feedback, I just realized that (I love everything about this and) I have no idea how big either the espresso machine or the grinder is. I think I'd really need some realistic (ish) kitchen photos with it in action to really appreciate what I'd be ordering.

[m000]

Appreciated that you took the time to address my points. Glad to see that it's probably the website design that doesn't do justice to the product.

IMHO, you should be putting these details in the spotlight. As a new brand in the espresso world, this would help convince customers go with you instead of a tried-and-trusted brand with decades of history on their back. Also, if there is a hackable PID controller or if there are plans to add one, this would also be a selling point for many (see the renewed popularity of the relatively humble Gaggia Classic).

For the burrs, maybe running a lab test of Turbina against a traditional grinder of the same class would help make a solid argument for the new design. E.g. start grinding 2 kilo batches on each grinder and then take a sample and lab-test it for consistency. Continue until the ground coffee becomes inconsistent on both. Yes, this may turn out to be pricey. And maybe there are established test procedures that I'm not aware of (not a coffee pro - just pulled this out of my engineering bottom).

As a final comment, for the wooden parts of Trefolo, maybe a darker or even black varnish would look more premium/classy. The pale wood color is vaguely reminiscent of IKEA furniture, something you probably want to avoid.

[sixo]

Re website, The photography is also noticeably low-resolution, which stands out immediately