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zdifferentiator | 1 year ago

Yesterday I recorded an example of an O'reilly auto parts customer service agent to show how users can invoke them using RAG - last part of this video https://youtu.be/Qk_pVHtgcyA

There are plenty of RAG-capable LLMs in production, but still few products/UX oriented toward agentic work.

An AI product that can make purchases and API requests to external services like delivery drivers, calendars, etc. is still needed to truly enable these "agents" - which right now are basically read-only domain-specific LLMs.

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