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godisdad | 1 year ago

OP here.

I visited their clinics for my daughter several times when she was a toddler for ear aches and other ailments— I found the experience refreshing: instant online booking, no BS registration and online communication with staff was seamless. Very sad to see them go so abruptly.

Up until this morning when I was told they were gone, I had no idea they were YC or otherwise VC funded. Just came here to pour one out for a genuinely helpful and pleasant medical company.

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hedora|1 year ago

We had basically the same experience with Kaiser Permanente in the SF Bay Area.

Currently, there’s a doctor shortage problem (supposedly, they can’t hire, or there aren’t enough positions, depending on who you ask), which has caused issues with the quality of care (according to the doctors that went on strike over this, and personal experience).

It’s unclear what the root cause or solution is.

Anyway, you can get the experience you described, and it’s great until you hit an understaffed corner case health problem.

dariusmonsef|1 year ago

Appreciate the pour. Glad you got great care for your daughter.