[amyfp214]

Gosh that's just awful. "Hi ghshepard, welcome home! Before we unlock your door for you, please watch this 30 second ad! Oh my, once a day you'll need to fill out a survey - what did you think of the ad?" "your commons room use is 5 minutes over the limit. you'll need to pay the $200 excess use charge, or you can upgrade to our UNLIMITED commons room plan, which lets you use the commons room for five hours a month"

[ghshephard]

Even better - and I kid you not - the first notice I had that my door no longer accepted my key was when I came home one night and there was a new digital lock on the door. It was late, and thankfully I was able to find some details in my spam folder that let me get into my apartment that night.

They did the same thing to me a second time with the bluetooth connection to the apartment complex - and were very passive aggressive about let me know how to activate the application. Initially told me I had "a problem with email" if I hadn't properly read their single random-sourced mention of a new app I needed to install on my phone a couple weeks earlier that I had instantly dropped into a spam bucket as obvious phishing.

I really hate corporate apartment management.