They stopped covering the keyboard issue 4 years from purchase date, which was only a year ago. Also, we thought we were buying a 2019 model. We did not know it was a 2017 model.
Also, I'd like to note that my 6 year old Honda Civic has a recall and they are required by law to repair the issue free of charge to the consumer. I know laptop failure won't result in potential death, but customers should be protected from poorly designed products that fail. No other laptop or desktop I have ever used has had keyboard issues.
Ghostt8117|1 year ago
Also, I'd like to note that my 6 year old Honda Civic has a recall and they are required by law to repair the issue free of charge to the consumer. I know laptop failure won't result in potential death, but customers should be protected from poorly designed products that fail. No other laptop or desktop I have ever used has had keyboard issues.