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sonzohan | 1 year ago

> It doesn’t cost anything to make sure employees feel valued, unless you’re doing things to hold back their careers

But it does. Even something as simple as writing a thank you email has an opportunity cost. In that time a sales person could initiate a new call, or an engineer could write another paragraph on a design doc.

It's why engineers having free coffee, or even BYO coffee, is such a bellweather. When the free coffee goes, the good times go with it. It costs the company nothing to let engineers BYO coffee, yet my friends and I have been with many a company that eventually set up a small coffee shop or a pay-per-cup coffee machine and go around confiscating employee-brought coffee machines. Historically they cite a "fire hazard" or some similar safety issue.

> That low interest rates make people better managers?

It's not entirely wrong. Higher interest rates reduce investment frequency and amount because it increases the risk and opportunity cost. When interest rates are low it's easier to justify to investors/board members that diverting some capital to employee value and satisfaction. When interest rates are high, things like the aforementioned thank you email becomes an inefficiency, reducing your attractiveness to investors. An extra 2% on a 10MM loan is 200k, and someone's gotta provide that additional revenue. Suddenly free coffee, unsupervised/unmonitored work (like remote), and thank you letters don't provide direct increased revenue while a sales call or design doc could.

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