I couldn't find a reference to the specific case study but there's definitely human factors/ergonomics research about this - one example was about a factory introduced task rotations which should increase meaning of work and therefor productivity and operator retention, but it resulted in increased absenteeism because operators could no longer let their minds wander like they used to during routine repetitive tasks and burned out quicker. The point of all these case studies was to not randomly change a work situation using generic best practices before understanding it because there's no one size fits all solution.
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