[zamfi]

With apologies to Bill Buxton: "Every interface is best at something and worst at something else."

Chat is a great UI pattern for ephemeral conversation. It's why we get on the phone or on DM to talk with people while collaborating on documents, and don't just sit there making isolated edits to some Google Doc.

It's great because it can go all over the place and the humans get to decide which part of that conversation is meaningful and which isn't, and then put that in the document.

It's also obviously not enough: you still need documents!

But this isn't an "either-or" case. It's a "both" case.