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standyro | 1 year ago
I certainly didn't love their ruthless business practices, but let's not delude ourselves and admit that Uber or Lyft wouldn't exist if they didn't break the laws around taxi medallions.
Sometimes laws do more harm than good (by limiting supply and slowing innovation) and it requires creatively skirting regulations.
Things were always possible to improve the taxi industry. Smartphones had been around a few years. But it would've taken the industry 20 years to implement it correctly. In the same way that rampant music and movie piracy in the early 2000s hastened the development of iTunes and Netflix's subscription model way of doing business.
Uber shows the driver's name, their photo, and has a process for flagging drivers. Public safety is important to their business. As someone who's driven an Uber and Lyft and been through their process, I've seen it firsthand.
It's not like "medallions" worked - I remember driving in multiple taxis in pre 2010 days where the photo DID NOT MATCH UP to the driver. My high school physics teacher who grew up in Brooklyn in the late 1970s told stories about how he learned how to drive by illegally working and driving taxis around as a 15 year old.
Right now, we're just going through the same thing with AI again, and Silicon Valley is applying it's ethos of the past few decades.
There are reasons why in various industries, China is "winning the race", so to speak.
Regulations exist, but sometimes people who creatively ignore the "regulations" can win the tide of the public. It's one of America's best (and incredibly divisive) cultural capabilities.
WorldMaker|1 year ago
My experience was very different and "almost all" doesn't feel correct. It's certainly fun hyperbole. NYC the systems worked more than they didn't. In part because of spot lights from famous TV shows and 70s corruption documentaries/news exposes. Most smaller cities the taxis quietly worked with little corruption and a lot of trustworthiness. In the early oughts I had good experiences hailing cabs in cities a lot smaller than NYC that people didn't believe you could even hail cabs in.
Because Taxi regulations were so wildly different from cities, it's hard to generalize what the experience used to be. It varied a lot from city to city and was a massive spectrum, with a few national certainties like some of the big Franchises to help smooth things a bit.
> I certainly didn't love their ruthless business practices, but let's not delude ourselves and admit that Uber or Lyft wouldn't exist if they didn't break the laws around taxi medallions.
In the early oughts, a few cities like Seattle were pressuring the big national Franchise companies like Yellow Cab through a mixture of regulatory body pressure (but not actual laws) and bottom up consumer messaging/volume customer requirements to move to "Computer Dispatch". There was a growing competition in that space, and a bunch of innovation happening between the competitors, including some of the things Uber and Lyft take credit for today because Yellow Cab mostly broke apart in the onslaught of VC subsidization and rule breaking.
I don't think it would have taken "20 years" to implement it "correctly". We don't know because the whole thing got disrupted so sideways by the gig economy. (Which also really didn't care about making the taxi business better, but about making the labor market worse. We should also not forget that breaking the worst parts of taxi medallion laws also broke the good ones that helped build useful labor-side things like taxi driver unions and paid for things like healthcare.)
All I'm saying is that there was a path that this could have all been done under the old regulations, legally. It's a path not taken here, and probably to our detriment. Though I can't prove that just as much as you can't prove that innovations like smarter apps would have taken "20 years" in that other timeline.